Shipping policy
Legal Drinking Age
You must be 19 years of age or older to purchase alcohol through our website. By placing an order, you confirm that you are of legal drinking age in Ontario. All deliveries containing alcohol require a valid government-issued photo ID and an adult signature upon receipt. Couriers cannot leave packages containing alcohol unattended.
Alcohol Sales & Ontario Shipping
BOTTEGA VOLO is licensed to sell and deliver alcoholic beverages within Ontario, Canada only. We do not ship alcohol to other provinces or internationally. Orders that include alcohol must also include at least one food item, as required by Ontario’s alcohol delivery regulations for eating and drinking establishments.
Ordering & Payment
All prices are listed in Canadian Dollars (CAD) and do not include applicable taxes. Taxes will be calculated and displayed at checkout based on your shipping address and local tax regulations. Payment is due at the time of checkout. We accept major credit cards and other payment methods offered at checkout. Orders are not confirmed until payment has been successfully processed.
Shipping & Delivery
Orders are packed within 1–2 business days and shipped via Canada Post. Delivery typically takes 1–3 business days across Ontario, depending on your location. If delivery is unsuccessful after multiple attempts (as determined by Canada Post policy) and the package is returned to BOTTEGA VOLO, the customer may request that it be re-shipped at their own expense. Additional delivery fees will apply for re-issued shipments. Customers may also choose to pick up their returned order in-store once it has been received back.
